Gray Orthodontics would like to announce the phased reopening of our offices that have been closed due to the COVID-19 pandemic. As you know, we have been closely following data regarding COVID-19. We have weighed information provided by Governor Kemp, the Centers for Disease Control (CDC), the Federal Government COVID-19 Task Force, the Georgia Dental Association, the American Association of Orthodontists (AAO) and closely followed data regarding Georgia’s projected curve. We understand the gravity and precautions essential in preventing the spread of COVID-19 and have used the information we’ve gathered to inform our decisions on the best way to protect the health of our patients, staff and community, which is our top priority.
Our offices will begin our phased reopening with a limited treatment bay on the following dates:
- May 1st Snellville location
- May 5th Monroe location
Dr. Gray and the Gray Orthodontics team did not take the decision to reopen lightly. We are committed to taking every necessary step and precaution to ensure the safety of our patients, staff and the communities we serve. While we have always followed OSHA standards & guidelines, we will be implementing additional precautions including the following to ensure we do what we can to ensure the safety of and minimize the risk to each person we see.
Here’s what we are doing to protect you:
- Wearing masks for every staff member.
- Wearing safety goggles, masks and gloves (treatment team members) for every patient.
- Wearing face shields and gown covers for certain procedures by Dr. Gray and the orthodontic assistants.
- Cleaning with CDC-approved disinfectants before and after each patient visit.
- Installed top of the line REME HALO LED/UV air purification systems at both of our offices which aid in reducing airborne and surface microbials, bacteria, viruses and mold.
- Checking the temperature of all employees upon entry into the office.
- Screening patients as they arrive with health questions, consent forms and taking temperature using a touchless thermometer.
- Providing a Peroxyl mouth rinse for patient before their appointment.
- Providing hand sanitizers & soap throughout the office.
- If the patient is early or late to their appointment, we may ask for you to wait in your car until we can bring you in.
- Scheduling follow-up appointments by phone to reduce time in office.
Changes You’ll see in the office:
- Check-in w/ employee for contactless check-in.
- Empty chairs between patients in the treatment bay to ensure social distancing.
- Waiting area is closed.
- Only patients allowed in the treatment bay area.
- 1 parent/caregiver only allowed in new patient exam.
- If the patient is early or late to their appointment, we may ask for you to wait in your car until we can bring you in.
Here’s what we need from you:
- Brush your teeth before coming to your appointment.
- Bring a pen to sign paperwork when you arrive.
- Fill out any necessary paperwork or forms online prior to your appointment.
- Wear a mask or some form of facial covering for the nose and mouth for walking into/out of office.
- We respectfully ask that parents/caregivers/friends/siblings etc. all stay in their car while the patient is being seen.
Please call 770-972-2800 for appointments or questions.
Dr. Gray has been performing live video telehealth appointments, as well as virtual check-in appointments during the time our offices have been closed. We will continue to provide this service to those patients that prefer to continue to shelter in place. To access a virtual appointment with Dr. Gray, please go to our website www.grayorthodontics.com and click on the blue “New Virtual Smile Appointment!” button. We look forward to serving you and the community.